We Solve Your Problems
When Taleo users want to solve their Taleo problems (integration, configuration, process improvement, migration to a new ATS), HCM Cloud Consultants helps them by identifying root cause issues and provides the specific expert resources to solve that problem.
To avoid the headaches of training your resources on a “one-off” technology and the cost of an under-optimized recruiting and onboarding process, we become an extension of your IT or recruiting function by providing a low-cost, problem-specific expert when you need it that empowers you to focus your time and resources on your core IT systems and recruiting strategy.
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Taleo Enterprise Edition Services
HCM Cloud Consultants builds off of our previous work and expertise. We know the nuances and best practices of HCM software such as Taleo Enterprise — how to use it, how to maximize effectiveness and strategies for maximizing productivity. Our consultants average over 10 years of experience helping clients optimize their use of the Taleo Enterprise software.
Implementation
We provide flexible options for implementing Oracle Talent Acquisition (Taleo Enterprise) software. We will design an implementation plan to meet your needs and budget whether you are a small company or a large global company with more complex requirements. Our experienced consultants ensure your software is implemented correctly, efficiently, and in a timely manner.
Integration and Technical Services
We can help you seamlessly integrate your Oracle Talent Acquisition software with any other system. The Oracle Talent Acquisition module leverages the Taleo Connect Client (TCC) toolset to create these integrations. We conduct an integration analysis to determine if a standard integration or custom integration is required. We also help you understand how Oracle Validated Integrations can be utilized in your organization to create a streamlined, efficient talent acquisition system.
We have completed integration projects that include: Oracle HCM Cloud, PeopleSoft, E-Business Suite, Lawson, Kronos, ADP, Workday, SAP, and many more solutions.
Taleo OBI Reporting
Oracle Business Intelligence (OBI) is a powerful tool for businesses to turn data into meaningful insights that can be used to improve processes and make better decisions. HCM Cloud Consultants offers a comprehensive OBI reporting service to ensure that you make the most of the critical information in your TEE system.
Optimization And Upgrades
Taleo software is updated multiple times per year. We assist clients in decisions to adopt new features and improve their business process as new releases are delivered.
It’s critical that you plan ahead when it comes to upgrades. We work with you to understand your needs and guide you in choosing the best path forward. With our expertise in Taleo’s most recent release and roadmap, we know which features are most helpful to you and which should be implemented.
We also offer optimization assessments to review your current use of the software and identify opportunities to improve the return on your Taleo investment. We will walk through your use of workflows, career sections, job applications, onboarding, and integrations to identify specific opportunities.
Remote System Administration
If you need configuration and software expertise to support or maintain your software, our dedicated remote system admin team will do the heavy lifting. Our team provides 100% on-shore support for less than the cost of hiring and employing an in-house Taleo expert or even worse, hiring someone who does not have a complete understanding of Taleo.
Our RSA services include:
- Activate new features, improve candidate experience, and improve workflows, system clean up, testing and documentation.
- Provide advice and guidance on configuration, support questions, new functionality questions, etc.
- Interact with Oracle Support on your behalf to help create and manage Service Requests (SR’s)
- Provide collaborative knowledge transfer to your System Administrator as tasks are worked on allowing you to become self-supporting.
Remote System Administration and support options include monthly, quarterly, or annual contracts. We’ll work with you to determine how much support you really need and work within your budget.
Training
Our training approach is customized to each customer’s needs and use of the software. This is not a one size fits all approach. We offer both onsite and virtual training options for System Administrators, Recruiters, and Onboarding users. We offer technical training for Taleo Connect Client (TCC). We can also create custom training guides for your organization that can be used for your new hires.
You Need Someone on Your Side
We do not have an official partnership with any major software vendor. Do you mean you are not a Platinum partner? Exactly, and that is why we can remain completely independent when evaluating your HRIS related needs.
In some cases, we have the right internal resources to support your project or platform. Sometimes we do not, but we guarantee we have seen a problem similar to yours and know the right resources. Whether it is staffing your Workday, Oracle HCM, Kronos or ADP payroll implementation, or steady-state support, we have first-hand knowledge of the best consultants in the business.